Returns & Exchanges Policy

Please note our policy:

  • Refunds are not allowed.
  • Items may be returned within 14 days from date of purchase, for exchange or a credit note, at Silhouette, Belmont Road.
  • Proof of purchase must be shown.
  • Please do not return any SALE or PROMOTIONAL items, as they are unable to be returned or exchanged and you will not be given a store credit.

Please note- If you are unsure if you might want to exchange an item, when trying on clothing after purchase, please ensure you are not wearing any perfume or deodorant/recently applied fake tan or make up that can leave a scent or marks upon the clothing. We will be unable to accept any return, which shows evidence of any marks or scents or if the item looks evidently worn or has been soiled.

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This does not affect your statutory rights.